2025

HANDYLINK

MARKETPLACE

01

What is HandyLink?

HandyLink is a web-based marketplace that connects customers with verified handymen for home repairs, installations, and maintenance services. It simplifies how people find, book, and pay for trusted professionals, while helping handymen manage jobs, track earnings, and grow their client base.

HandyLink is a web-based marketplace that connects customers with verified handymen for home repairs, installations, and maintenance services. It simplifies how people find, book, and pay for trusted professionals, while helping handymen manage jobs, track earnings, and grow their client base.

02

Who is the Client?

HandyLink is a startup concept aimed at bridging the gap between homeowners and skilled handymen through a seamless, trustworthy online marketplace for home services.

HandyLink is a startup concept aimed at bridging the gap between homeowners and skilled handymen through a seamless, trustworthy online marketplace for home services.

03

The Problem

Finding reliable handymen is often stressful and time-consuming for homeowners. Many rely on word-of-mouth or unverified listings, leading to trust issues, poor service quality, and inconsistent pricing.
On the other hand, skilled handymen struggle to reach customers, manage bookings, and build credibility online.

There’s a clear need for a centralized, trustworthy platform that simplifies how people find, book, and pay for professional home services.

Finding reliable handymen is often stressful and time-consuming for homeowners. Many rely on word-of-mouth or unverified listings, leading to trust issues, poor service quality, and inconsistent pricing.
On the other hand, skilled handymen struggle to reach customers, manage bookings, and build credibility online.

There’s a clear need for a centralized, trustworthy platform that simplifies how people find, book, and pay for professional home services.

04

The Solution

1

Trusted Connection:


HandyLink verifies every service provider to ensure customers hire only skilled and reliable professionals, fostering trust and safety on the platform.

2

Simplified Booking Experience:


Customers can easily search, filter, and book the right handyman in minutes — removing the stress of finding help for home repairs or improvements.

3

Smart Management Tools for Handymen:


Handymen get an all-in-one dashboard to manage jobs, accept or decline bookings, track earnings, and grow their visibility online.

4

Seamless Communication & Payment:


In-app chat and secure payment options make it easy for both parties to communicate, confirm details, and complete transactions without friction.

05

Onboarding

06

Overview

The Overview Page gives customers quick access to everything they need, from booking a service and browsing service categories, to tracking active bookings and discovering top-rated professionals, all in one clean, intuitive dashboard.

07

Search Services

The Search Page allows users to easily explore services through categorized listings, with filters and sorting options to refine results by location, price, rating, or availability — ensuring they find the right professional fast.

08

Service Details

The Service Details Page provides in-depth information about a selected service, including the handyman’s profile, pricing, ratings, availability, and past reviews, with a clear “Book Now” option for quick action.

09

Handyman Profile

The Handyman Profile showcases key details such as the provider’s about, profile info, work gallery, services offered, customer reviews, and availability, helping users assess credibility before booking.

10

Booking Flow

The Booking Process Page guides users through selecting a service, choosing a date and time, confirming handyman details, and completing secure payment, making the entire booking experience smooth and intuitive.

11

My Bookings and Ratings

The My Bookings & Ratings Page lets users view all past and ongoing bookings, track progress, and rate completed services — helping maintain accountability and improve service quality across the platform.

Service Providers Flow

Service Providers Flow

12

Onboarding

13

Overview

14

Service Management

15

Request Details

16

Messaging

17

Support

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